A quiet line to NORBU

Contact

Questions about an object, a material, a gift, or an order? Write to us. We read every message with care.

Let us help you choose well

Tell us what drew you to the piece, who it is for, and any detail you would like to understand. We can share more about materials, measurements, care, gifting, and the story behind the object.

Before you write

For order questions, please include your order number. For gift guidance, tell us the feeling you hope to give: a beginning, a remembrance, a welcome, or simply a beautiful pause.

Read the FAQ · Shipping & Returns · Care & Materials

Contact NORBU

We will reply as soon as we can, usually within two business days.